I work together with our sales people all around the globe, as well as people from the supply chain. Our interactions mostly take place via Skype to keep costs and our environmental footprint to a minimum.
Jessica Seurinck is Sales & Operations Planning Coordinator for Benchmark
1. How long have you been with Benchmark?
Since September 2016.
2. Where were you before and why did you join Benchmark? (eg. background, education, passion)
Before joining Benchmark (Advanced Nutrition), I was enjoying my student life at the University of Ghent. I completed a Master in Business Engineering with a major in Operations Management, so I always had an interest in optimizing processes.
3. Can you describe your role? (eg. responsibilities, where you are based etc)
I’m based in Dendermonde (Belgium) where I am responsible for the monthly S&OP process. The goal of this process is to measure and evaluate how well demand (sales) and supply (operations) are aligned with our goals. I use data from our sales people as well as from people working on the production / supply chain side. This alignment also has some financial impact on the company, so what makes it really interesting for me is to see how different processes or events in different departments can have an impact on each other and the challenge is how to optimize this alignment. Of course the S&OP process itself still shows room for improvement, so it’s also my job to try to find and implement new ideas in order to optimize my own process.
4. What’s your favourite part of the role?
The answer to this question can be found in my job title itself, I like the fact that I need to interact with and understand both Sales and Operations. I’m learning so much from both sides and in this way I’m also learning a lot about the company and our business processes.
5. What’s your biggest challenge?
Well I have only been doing S&OP since October 2017. Before this, I was working for our commercial team in Bangkok, so there is still a lot for me to learn. Therefore, my biggest challenge is growing and learning in my job. Not being a coordinator but really owning the process.
6. Tell us about the people you work with
I’m working together with our sales people all around the globe as well as people from supply chain. Our interactions mostly take place via Skype to keep costs and our environmental footprint to a minimum. I’m pleased I had the chance to meet so many colleagues in Asia while I was working in Bangkok, but it would be a great pleasure to be able to meet the people from other continents.
7. If you were CEO for the day, what would you do?
Organize a large event for the whole group during which I could meet all my colleagues in real person.