Salesforce Administrator – 5m Publishing

HomeSalesforce Administrator – 5m Publishing

5m Publishing
Charlbury, Oxfordshire

The UK Salesforce Administrator role will be responsible for ongoing administration within Salesforce. The role will also involve meeting and exceeding set revenue targets, developing long term relationships with clients and prospects.

Key Responsibilities

  • Manage all aspects of the 5m CRM system, Salesforce
  • Manage incoming sales enquiries with an appropriate response
  • Ensure the accurate input of new opportunities
  • Ensure the accurate input of new and renewal orders
  • Deliver exceptional customer service
  • Help identify new business opportunities

Qualifications and experience

Specific Salesforce aspects of the role. Ideally, the successful candidate should be Salesforce Administrator Certified (ADM-201 or ADM-211) with 2 years’ Lightning experience and be able to: –

  • Customize the 5m Salesforce application, including page layouts, fields, tabs, and business processes
  • Create a secure Salesforce environment; determine and implement appropriate data access and visibility settings
  • Improve, maintain and import clean data
  • Create high-value reports and dashboards
  • Set up workflow automation
  • Manage configuration changes in a sandbox environment before going live
  • Deliver ad hoc reporting to provide up-to-date views of the business as requested

Key Skills, attributes & characteristics

  • Excellent communication skills
  • Exceptional computer skills
  • Strong relationship-building skills
  • Good level of numeracy and literacy
  • Good organisational and time management skills
  • The ability to learn quickly about new products and services
  • Some telesales and marketing communications experience

To apply please send a CV & covering letter to Vicki Warland, People Manager. Closing Date 9th September 2019